Frequently Asked Questions
Who are Training Solutions Direct and are you an accredited health & safety training course provider?
Training Solutions Direct is a website developed by MECsafe who are an accredited training centre for the following training organisations: – CSCS, Constructionskills, CCNSG, PASMA, IPAF, NPORS, City & Guilds, HVCA and the Construction Awards Alliance.
How do I book or enquire about a Course?
Simply find the course you are looking for and use the ‘Enquire Now’ button or ‘Contact Us’ page to send an enquiry. One of our advisors will contact you to discuss your requirements in more detail.
How do I pay for the course?
We require payment at the time of booking. Payment can be made by cash, cheque, credit/debit card or BACS transfer.
Who do I make the cheque payable to?
How long will it be before I receive my certificate?
Expect delivery between 2 – 6 weeks dependant on what course you have attended.
Once I have made payment and confirmed my booking, can I cancel?
See Terms & Conditions.
What happens if you as a training provider cancel my course?
In the unlikely event that we need to cancel a course we would always offer you an alternative date or a full refund – See Terms and Conditions.